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When considering a new service management solution, understanding the potential return on investment (ROI) is crucial. This blog post delves into a Forrester Consulting study commissioned by Atlassian, exploring the potential ROI organizations can achieve with Jira Service Management.
In today’s dynamic business environment, characterized by constant change and ever-evolving customer demands, efficient service management is no longer a luxury, it’s a necessity. This blog post explores how Jira Service Management, a powerful IT service management (ITSM) solution from Atlassian, can revolutionize your enterprise across various departments.
Successful Atlassian administration requires both technical expertise and attention to the human factor. While technical knowledge is crucial, understanding the people involved is often overlooked. The human factor involves effective communication with team leads and users, emphasizing reusability to avoid duplication, and recognizing the psychological aspects of user needs.
We’ve all felt the pain of big waterfall project — the pressure of functionality dropping and teams asking for more time and money. Post-implementation reviews lead to teams reflecting on what they could have done differently, but usually it too little too late.
Unlock the secrets to a seamless transition to Atlassian JSM by addressing the core issues behind your platform migration. Read our blog to gain insights into transforming your organization”s mindset, governance, and operations for a successful migration, with expert support from Sentify as your trusted partner